Frequently asked questions

Choose a boat in the catalog, plus the date and rental duration. Accept the terms and pay the booking (usually 10% or a fixed amount). The owner will confirm the booking within an hour.

No. The rental price for yachts and boats includes a professional captain with a valid licence. Self-operation is only possible for jet skis, SUP boards and similar light watercraft that require no licence.

The boat rental, captain/instructor services (where required) and fuel for normal use. Extra services (catering, photographer, decor) are arranged separately with the owner.

At booking you pay a deposit online via YooKassa. The balance (90%, or the amount after the fixed deposit) is paid in cash or by transfer to the owner at the pier before your trip.

The deposit is non-refundable if the customer cancels. A refund is possible only in the event of a storm warning or weather conditions that threaten safety on the water — in which case we’ll reschedule the booking to another date for free, or refund the deposit within 5 business days. The balance is paid to the partner on site.

In the event of a storm warning or weather that threatens safety — free rescheduling to another date, or a full refund of the booking to your payment method.

Yes. Payments are processed by the certified YooKassa system (PCI-DSS Level 1). LodkaGo does not store bank card details.

Contact LodkaGo support via noreply@lodkago.ru or Telegram @lodkago. If the owner doesn’t confirm the booking within a reasonable time, the deposit is refunded.

If you have your own watercraft, fill out the form via the Telegram bot @Lodkanewbot or register on the site. The platform is free for owners — commission is only charged on bookings that are actually paid.

Sochi, Gelendzhik, Anapa, Tuapse, Novorossiysk and other cities in the Krasnodar region and Crimea. The list grows as more owners join.